Evaluation Services

We design and deliver a full range of evaluation services, from programme evaluations to evaluations of specific services and projects.  Our evaluation work often cuts across organisational or sector boundaries and emphasises the appropriate involvement of service users and carers, and staff.  In particular our evaluations:

  • Are robust and practical
  • Are cost-effective
  • Can be completed to tight timescales
  • Are timely and relevant
  • Will answer your specific ‘real world’ questions
  • Will support your future decision making

We use a wide range of methods, including:

  • Focus groups and ‘ideas and information’ workshops
  • Face-to-face and telephone interviews
  • Postal and web-based surveys
  • Participatory approaches such as training and working with community evaluators
  • Developing case studies and ‘personal stories’
  • Quantitative data collection, including defining datasets and setting up data collection
  • Analysis of local and national datasets
  • Analysis of costs and benefits
  • Mapping and benchmarking
  • Comparing the impact and performance of new services to that of existing services and national standards

For longer-term evaluations, we can produce interim findings to shape the programme or service as it progresses.  We can prepare feedback tailored to different audiences, including overview reports, lay summaries and briefing papers for decision makers.